Skip to main content

Frequently Asked Questions

Frequently Asked Questions

Maintenance

The apartment will be walked by both management and maintenance to ensure that your new home is in the best condition it can be!

No, you do not. Our professional trained maintenance team is able to enter your home, with your permission, even if you aren't there.

Yes! We have a fully trained staff maintenance team on-site during office hours and we even have afterhours emergency maintenance if needed for specific items.

We suggest that you log in to our handy mobile app to place your online work order. This help bridge the gap between the office staff an maintenance to make sure that we don’t miss any specific notes you may be able to add to help close the work order quicker.

During office hours only, you are welcome to bring a photo ID to the leasing office and we are able to give you a loaner key. If it is after hours you will be required to call a locksmith/

Amenities

Yes! Parking is onsite and free!

Absolutely! We have a massive dog park on site along with a pet washing station for all our 4 legged friends!

All of our apartment homes have a stainless steel appliance package.

At this time, we do not offer furnished apartments.

Admin

Our application process could take up to 72 business hours, depending on the criminal check.

Rent payments are only accepted on our website at AltaFarmsApts.Com

Yes, each apartment home must have at least $100k in liability coverage.

Our apartment homes come with Wi-fi provided by Comcast. You will contact them at move in and set up for a tech to come to your home . This cost is included with your community fee. If you choose to go with a different provider, or a high speed, you would need to reach out to them to do so.

Yes. Our break lease fee is a 60 days written notice, a buy-out fee equal to two months rent, and a repayment of any concessions.

You will contact NES for you electric, Comcast for your cable/Wi-Fi, and we take care of the rest!

There are no utilities included with your rent.

Location

Metro Nashville Public Schools

Directions

We are located at 3144 Old Franklin Road in Antioch, TN. Take 24 south and exit 60 West. At the Red light at Cane Ridge Road, turn left and follow it to the entrance at Alta Farms at Cane Ridge.

Didn't find an answer?

Our team is always ready to answer your questions.